It’s a real effort to pretend to like people and after a long hard day you just want to relax in the bath with a glass of wine. It’s surprising how misanthropic some people working in customer service can actually be. You have other customers waiting and you wish the customer on the other end of the line would hurry up. It can be nice when customers want to chat but sometimes you don’t have time to listen to someone’s life story before they get to the point. You could do with at least twenty more tennis rackets to volly back the balls that are being thrown at you. You’ve not got enough people in to handle the volume of customers that are flooding in with enquiries. You’re putting on a show for the world even though you’re breaking a little bit inside. You feel the smile slowly spread across your face as you tell the customer you need to transfer them to another department.Įvery customer service rep can relate to the feeling of being in a bad mood but having to pretend otherwise when you’re in work. It might not be the most charitable attitude but you can’t help feeling relieved when a seriously difficult customer turns out to be someone else’s problem. Transferring a customer to another department These situations can be awkward and uncomfortable, to say the least.Ħ. It can feel like these customers are trying to take advantage of the customer’s refund policy and it’s your job as a customer service rep to refuse the refund. Then there are those customers who want a refund for a product that has very obviously been used and is no longer in new condition. It can be hard to find the patience to listen to these types of customers when there’s really nothing you can do about their grievance. Customer service reps are the frontlines of the company and therefore take the brunt of customer dissatisfaction. We’ve all had those customers who take issue with the rules of the business and then blame you as if it’s all your fault. Still, it’s nice when someone takes the time to ask how your day is going. This expression perfectly captures the fake smile that customer service reps have to wear when they’re really dying inside, and in no mood to be talking to customers. Sometimes you’re just having a bad day, but you have to keep a brave face on it when you’re talking to customers. Sometimes it can feel like working in customer service wears you down and you lose your sense of starry-eyed wonder as you’re forced to deal with a series of difficult situations. This meme is pretty self-explanatory, poking fun at how working in customer service turns you from being a bubbly, innocent princess into a jaded and evil queen. How can you help the customer when you’re already being split five different ways? You’re expected to drop everything and attend to the customer but it’s hard when you have so many competing priorities. It seems really obvious that you’re busy but the customer wants help right now. We all have those moments where we are already doing five things and a customer comes up to you asking for help. But there will always be those times when customers are more than a little bit frustrating and we can’t resist poking fun at them.Ĭustomer service memes should be relatable and funny, making you laugh rather than making you want to cry. It’s not vicious and aggressive, but gently pokes fun at some of the situations that arise during the working day.Īs customer service reps, we generally love working in our jobs and helping customers. What makes a good customer service meme?Ī good customer service meme makes light of some of the struggles of working in customer service. When you’re holding your head in your hands and wishing you were anywhere else, these customer service memes can help improve your mood and see the funny side of customer service. All service reps have something in common when it comes to dealing with all sorts of customers. If you’re a customer service rep, there’s a broad range of situations that you’ll be able to identify with that might have you shaking your head or laughing out loud. Service reps are tasked with the huge responsibility of keeping customers happy, delivering great customer service, and generally solving problems for customers. Not to mention all the other myriad of tasks that service reps have to deal with. There are customer complaints to deal with, customers asking to speak to the manager, customers who are just plain rude, and calls that come in just before you leave for the day. Working in customer service can be difficult.
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